Run the front office of a medical practice – records, scheduling, insurance and billing.
Administrative healthcare training that prepares you to run the front office of the medical practice.
Every medical practice needs skilled people to run the front office & perform administrative tasks. The medical office specialist program at MBS Career Institute (Merkaz Bnos) prepares you for exactly that. You learn to manage electronic health records, schedule patients, verify insurance, handle medical billing, and keep a practice compliant and organized. It is a fast, professional path into healthcare that does not require clinical patient care duties. Training covers the software and workflows real practices use, so you are job-ready on day one.
Financial aid is available for eligible students in our longer, registered programs, and our team will help you find the right fit.
What’s Included in Medical Office Specialist
- Medical Terminology The language of the healthcare office, from anatomy to procedures.
- Medical Office Procedures Front-desk workflows, patient flow, and professional communication.
- Electronic Health Records (EHR) Charting, documentation, and the software practices rely on.
- Scheduling & Patient Coordination Managing calendars, referrals, and appointments.
- Medical Billing & Insurance Claims, verification, and the basics of getting a practice paid.
- Introduction to Medical Coding How diagnoses and procedures are coded for billing.
- HIPAA & Patient Privacy Compliance and confidentiality standards.
- Microsoft Office & Business Communications Keyboarding, documents, and correspondence for the medical office.
- Certification Prep Readiness to sit for the optional national certification exams through MedCA.
Why MBS Career Institute for Medical Office Specialist
- Front office focus Every hour is spent on the administrative skills practices hire for.
- Train on real medical software You practice on the records and office tools used in working practices, so there is no learning curve on the job.
- A clear step up The program is a natural gateway into medical billing and coding or office management as your career grows.
- Financial Aid for eligible students Pell Grant and NY TAP Grant are available for eligible students in our longer registered programs.
Get Started with Medical Office Specialist
MBS Career Institute (Merkaz Bnos) trains students for healthcare careers at our Brooklyn campus.
How We Work
- Enroll and Plan Your Schedule Apply, meet an advisor, and pick a day or an evening and weekend schedule.
- Learn Medical Terminology and Records Build the vocabulary and electronic health record skills every medical office runs on.
- Master Scheduling, Billing, and Insurance Practice the front office workflows that keep a practice paid and organized.
- Apply It on Real Office Software Work with the tools practices use so you are comfortable before your first shift.
- Prepare for Certification Get ready to sit for the optional national certification exams through MedCA.
Who We Help with Medical Office Specialist
This program fits people who want a professional healthcare career on the administrative side. If you are organized, personable, and prefer scheduling and records to clinical work, the Medical Office Specialist path may be for you.
This program is for:
- Organized, detail-oriented career starters
- Career changers who want office work in healthcare
- Front-desk or customer service professionals moving into medical settings
- Anyone who prefers administrative work to clinical duties
- English language learners (ESL tracks available) for students who may need help with English language skills.
Prefer hands-on patient care?
Compare our Medical Assistant program, which adds clinical skills like Phlebotomy and EKG.
Courses in this Specialization
| Course | Instructional Hours |
|---|---|
| Concepts of Desktop Publishing This course is an introduction to the many features of desktop publishing. The students will learn to create and format various kinds of publications using a special software package. Students will gain hands-on experience in designing newsletters, reports, brochures, flyers and resumes. |
60 |
| Anatomy, Physiology & Medical Procedures I This course covers the body organization and processes, medical specialties and measurements. The students will learn about common diseases and disorders, the skeletal, muscular, circulatory and respiratory systems. |
60 |
| Anatomy, Physiology & Medical Procedures II This course teaches the students the following: the nervous system, the sense organs, the endocrine system, digestive system, urinary system and body fluids and reproduction. Medical emergencies and first aid are also covered. |
60 |
| Business English: Correspondence This course provides a basic foundation for writing general office correspondence with major emphasis given to the structure of business letters and the composition of various types of office correspondence. |
60 |
| Business English: Oral Communications This course teaches the oral communication skills necessary for successful business management. Topics include preparing a business speech, skills for business meetings and effective telephone conversations. |
60 |
| Business Math Students are introduced to the basic mathematical skills encountered in the office and required by modern business. This course focuses on proficiency in solving business mathematical problems. |
60 |
| Career Development Students will learn the skills needed to successfully market themselves and obtain gainful employment. Subjects covered include resume preparation, cover letters and interview techniques. |
30 |
| Client Relations This course teaches students how to effectively provide courteous customer service, understand the effects of customer service on business success, and deal with difficult customer encounters. |
30 |
| Internship This is on-the-job experience in a physician’s office or other health-care facility. Learning objectives are met and evaluation is provided by the field supervisor and internship coordinator. |
360 |
| Introduction to Computers This primary theory course acquaints students with the concepts and capabilities of computer systems, including word processing, spreadsheets, database management and graphics software. |
60 |
| Keyboarding I – Beginning This course provides instruction in proper operating techniques, mastery of the keyboard, centering, erasing techniques, basic letters, memoranda, tabulations and envelopes. |
60 |
| Keyboarding II – Intermediate Students receive instruction in production typing including business letters, memoranda, reports, business forms and special tabulations. Prerequisite: Keyboarding I. |
60 |
| Medical Office Procedures This course provides and reinforces essential medical office procedures. Major emphasis is given to medical vocabulary, medical forms and medical correspondence. Prerequisite: Keyboarding I. |
60 |
| Medical Records & Insurance Coding I This course emphasizes the insurance aspect of medical records management. As more people in today’s society pay for their medical treatment through health insurance plans, learning the coding and filing of insurance forms has become essential to the medical office specialist role. Analysis of accident reports is reviewed, with emphasis on handling sensitive patient questions professionally. |
60 |
| Medical Records & Insurance Coding II This course is a continuation of Medical Records and Insurance Coding I. Students increase their knowledge of proper billing and coding procedures. Prerequisite: Medical Records and Insurance Coding I. |
60 |
| Medical Records & Insurance Coding III This course is a continuation of Medical Records and Insurance Coding II. Students further develop medical records management and coding skills. Prerequisite: Medical Records and Insurance Coding II. |
60 |
| Medical Terminology This course emphasizes vocabulary utilized in the medical field, with major emphasis placed on the definition and spelling of medical terms. |
60 |
| Medical Typing and Transcription This course prepares students with the basic skills to transcribe medical correspondence. Proper grammar and punctuation are stressed, along with speed, accuracy and proofreading. Prerequisite: Keyboarding II or equivalent. |
60 |
| Microsoft Office This comprehensive course teaches students how to effectively utilize Microsoft Office Professional, including MS Word, MS Excel, MS Access and MS PowerPoint. |
120 |
| ESL 5–6 (including Advanced Transitional ESL) or ESL 3–4 | 360 |
Frequently Asked Questions
What is a Medical Office Specialist?
A Medical Office Specialist runs the administrative side of a healthcare practice, including scheduling, records, billing, insurance, and patient communication.
How long is the program?
The program is 1,440 hours, with extended tracks for English language learners. Contact us for the current calendar and start dates.
Do I need experience?
No. It is designed for beginners with a high school diploma or GED.
Will I be certified?
Upon completion, students may be eligible to sit for the optional national certification exams through MedCA for administrative healthcare roles.
What does a Medical Office Specialist earn?
Medical secretaries and administrative assistants earn a median annual wage of about $44,640 ($21.46 per hour) nationally, according to the U.S. Bureau of Labor Statistics. Wages vary and are not a guarantee of earnings.
Can I get financial aid?
Yes, for eligible students in our longer registered programs may get the Pell Grant and NY TAP Grant.
Get Started with Medical Office Specialist
MBS Career Institute (Merkaz Bnos) trains students for healthcare careers at our Brooklyn campus.
What our Students Say